Shipping policy

Thank you for shopping with PawNest!

1. Shipping Destinations

We currently offer shipping to eligible addresses within the United States.

2. Shipping Costs

We offer FREE Standard Shipping on eligible U.S. orders.

There is no minimum purchase requirement for free standard shipping.

3. Order Processing

Orders are generally processed within 1–3 business days, excluding weekends and public holidays.

Processing times may vary depending on product availability, supplier operations, and order volume.

If an item is temporarily out of stock, additional processing time may be required.

If we are unable to ship your order within the applicable promised timeframe, we will notify you and provide appropriate options, including cancellation and a refund where required by law.

4. Estimated Delivery Times

For eligible U.S. orders shipped using our standard shipping service:

  • Order Processing: 1–3 business days.

  • Estimated Shipping Transit: 5–11 days after dispatch.

  • Estimated Total Delivery: Approximately 6–14 days from order placement, depending on weekends, holidays, and carrier schedules.

Delivery times are estimates, not guaranteed arrival dates.

Actual delivery times may vary based on the destination, product availability, shipping method, customs clearance, and carrier operations.

We will provide tracking information when available.

5. Order Tracking

When tracking information becomes available, we will provide it so you can follow your shipment's progress.

Tracking updates may take some time to appear after dispatch.

6. Shipping Delays

Shipping delays may occur due to weather conditions, customs inspections, holidays, carrier disruptions, or other circumstances beyond our control.

If you have concerns about a delayed order, please contact our support team.

7. Incorrect Shipping Information

Please make sure your shipping address is complete and accurate before placing your order.

If you notice an error after ordering, contact us as soon as possible. Address changes cannot be guaranteed once an order has been processed or shipped.

8. Contact Us

If you have any questions about shipping or your order, please visit our Contact Us page:


https://dhnd2s-hr.myshopify.com/pages/contact

Thank you for choosing PawNest!

Less Fur, More Love.